body{background:radial-gradient(ellipse at 70% 0%,#14203b 0,transparent 48%),#080f17}.login{min-height:100dvh;display:grid;place-items:center;padding:24px}.auth-card{width:min(100%,450px);padding:38px;background:linear-gradient(150deg,#101e2e,#0a131e);box-shadow:0 30px 100px #0005;border:1px solid #243750;border-radius:18px}.auth-card h1{font-size:30px;margin:10px 0}.auth-card .field{display:flex;flex-direction:column;gap:7px;margin:20px 0}.auth-card .field input{padding:12px}.auth-card>.btn{width:100%;justify-content:center;padding:12px;margin:8px 0}.auth-brand{display:flex;align-items:center;gap:13px;margin-bottom:36px}.auth-brand b{font-size:17px}.auth-brand small{display:block;color:var(--faint)}.brand-n{display:grid;place-items:center;width:35px;height:35px;border-radius:10px;background:var(--grad);font-size:24px;font-weight:800;font-style:italic;color:white}.eyebrow{color:#93bfff;letter-spacing:.18em;font-size:10px;font-weight:650}.muted{color:var(--muted)}.block{display:block}.auth-foot{font-size:11px;color:var(--faint);margin:24px 0 12px}.auth-card>a{font-size:12px}.auth-card .qr{display:block;background:white;padding:8px;border-radius:10px;margin:20px auto}.wrap{flex-wrap:wrap}.conversation-heading{margin-top:18px}.conversation-log{max-height:55vh;overflow:auto;padding:8px 0}.message{padding:14px;margin:10px 0;border:1px solid var(--line);border-radius:10px;background:var(--raised)}.message.staff{background:#13243b;border-color:#294362;margin-left:30px}.message.customer{margin-right:30px}.message-meta{display:flex;justify-content:space-between;gap:15px;font-size:11px;color:var(--muted)}.message-body{white-space:pre-wrap;overflow-wrap:anywhere}.reply-box{display:grid;gap:12px;border-top:1px solid var(--line);padding-top:16px;margin-top:14px}.reply-box textarea,.support-dialog textarea{width:100%;padding:12px;resize:vertical}.reply-box>.btn{justify-self:end}.internal-note{border-left:3px solid var(--amber);padding:10px 14px;background:#f2b84b09;margin:10px 0}.internal-note small{color:var(--faint)}.details{display:grid;grid-template-columns:90px 1fr;gap:12px}.details dt{color:var(--faint)}.details dd{margin:0;overflow-wrap:anywhere}.support-dialog{width:min(95vw,540px);max-height:90vh;overflow:auto;color:var(--text);background:var(--panel);border:1px solid var(--line-2);border-radius:16px;padding:28px;box-shadow:0 30px 100px #0008}.support-dialog::backdrop{background:#020810c9;backdrop-filter:blur(3px)}.support-dialog form{display:grid;gap:14px}.support-dialog .field{display:grid;gap:6px}.support-dialog .box,.support-dialog select{width:100%;padding:10px}.support-dialog>.btn:last-child{margin-top:16px}.event-line{border-bottom:1px solid var(--line);padding-bottom:9px;font-size:12px}.knowledge-links{display:flex;gap:12px;flex-wrap:wrap}.incoming{color:var(--amber)}.table-wrap{overflow:auto}table{width:100%}td,th{text-align:left;vertical-align:top;padding:12px}.content>.grid{gap:20px}.box{background:var(--raised);border:1px solid var(--line-2);border-radius:8px}.field{margin:12px 0}select{border:1px solid var(--line-2);border-radius:7px;background:var(--raised);padding:7px}.topbar{flex-wrap:wrap}.msg-err{color:var(--red)}.s-escalated,.s-urgent{color:var(--amber)}@media(max-width:780px){.shell{grid-template-columns:1fr;height:auto;min-height:100dvh}.side{border-bottom:1px solid var(--line)}.side nav{flex-direction:row;flex-wrap:wrap}.side .foot{display:none}.two{grid-template-columns:1fr}.content{padding:18px}.auth-card{padding:26px}.topbar .user{display:none}.conversation-log{max-height:60vh}}@media(prefers-reduced-motion:reduce){*{scroll-behavior:auto!important}}
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